Privacy policy.

Who we are

Kaspr LLC is a bookkeeping and tax firm in Dubai. Our office is at Level 9, The Offices 4, One Central, Dubai World Trade Centre, Dubai, UAE. Licensed by Sharjah Media City Free Zone (Shams), licence no. 2537538.01. For anything about your data, email contact@kaspr.ae.

What we collect

• When you book a call: your name, company name, WhatsApp number and what you need help with.
• When you pick a time: your name, email address and the time you choose. Google Calendar handles this step for us.
• When you message us on WhatsApp or by email: your messages and contact details.
• When you visit the site: how you use it, through cookies from Google Analytics and Meta, but only if you accept them.

Why we use it

• To arrange and hold your call, and to send you a price.
• To reply to your messages.
• To understand how the site and our ads perform, if you have accepted those cookies.
• To meet our legal and regulatory obligations.

If you become a client, our engagement letter explains how we handle the data we need to do your accounting and tax work.

Who we share it with

We do not sell your data. We share it only with the providers that help us run the site and our calls: Google (calendar and analytics), Meta (ad measurement), WhatsApp, our website host and the service that sends us form submissions by email. They may only use it to provide their service to us.

Where it is stored

Some of these providers store data outside the UAE. We only use providers that protect personal data to a recognised standard.

How long we keep it

If you do not become a client, we keep your booking details for up to 24 months after we last spoke, then delete them. Client records are kept for as long as the law requires, which for tax records is at least seven years.

Your rights

Under UAE data protection law, including Federal Decree-Law No. 45 of 2021, you can ask to see the data we hold about you, correct it, delete it, or stop us using it for a particular purpose. You can also withdraw your consent to cookies at any time. Email contact@kaspr.ae and we aim to reply within 30 days.

Cookies

Some cookies are needed for the site to work. Analytics and advertising cookies from Google and Meta are only set if you accept them in the cookie banner. You can change your choice at any time or clear cookies in your browser.

Security

We use access controls and trusted providers to keep your data safe. No method of sending data over the internet is fully secure, so please do not send sensitive documents through the booking form.

Changes to this policy

If we change this policy, we will update the date at the top of this page.